T The Triage ManualTechnical Guides for IT Emergencies
P1 · Backup & Recovery

Bare-metal restore of a physical server

Physical server hardware-failed — restore the OS to dissimilar hardware. Process is recoverable but easy to get wrong on first attempt.

Indicators

Likely causes

Diagnostic steps

  1. Verify the backup is a bare-metal-capable image (not just files) — Windows Server Backup, Veeam Agent, Datto, etc.
  2. Confirm replacement hardware HCL — RAID controller, NIC, storage all have drivers in the recovery environment
  3. Boot recovery media; perform restore to the new hardware
  4. Inject drivers post-restore if dissimilar hardware (Windows Server: dism /image:C: /add-driver / inf-only)
  5. First boot: address activation (KMS / VLSC), AD secure channel reset (Test-ComputerSecureChannel -Repair if domain-joined), service account state
  6. Validate app integrity: SQL DB consistency check, IIS bindings, file shares, third-party services

Resolution path

Prevention

Tools

References

bare-metalrestorerecoverywindows-serverveeam-agent